Words of Encouragement

My Area Manager, my leader, sent this to all of her managers the other day. While our community is struggling a bit, everyone else is also dealing with their own challenges, in their own way, on their individual communities. She stated in her email that her son started testing in the 3rd grade and the teacher had sent home a poem for encouragement. She wanted to share it with us. And, now, I want to share it with you. In the world of property management, we all struggle from time to time. We face challenges unbeknownst to those who just don’t get it. While it can be a very hard job, it is one of the most rewarding careers. This is for all my property management friends:

“It’s All In A State Of Mind”

If you think you are beaten, you are,

If you think you dare not, you don’t,

If you like to win, but you think you can’t,

It’s almost a “cinch” you won’t.

If you think you’ll lose, you’ve lost,

For out in the world you find

Success begins with a fellow’s will;

It’s all in the state of mind.

Full many a race is lost

Ere ever a step is run;

And many a coward fails

Ere ever his work’s begun.

Think big and your deeds will grow,

Think small and you’ll fall behind,

Think that you can and you will;

It’s all in the state of mind.

If you think you’re outclassed, you are,

You’ve got to think high to rise,

You’ve got to be sure of yourself before

You can ever win a prize.

Life’s battles don’t always go

To the stronger or faster man,

But sooner or late, the man who wins,

Is the fellow who thinks he can.

Author Unknownencourage


I have this friend who is my muse and who just so happens to not know a single thing about the apartment industry. Some of the conversations that we have just turn into good, no great, content. This friend also has a running joke with me about my Jewish family and his Mexican heritage (how true that is, I don’t know, but I’ll let him claim it). But how do we relate to one another as friend’s based on our backgrounds, on our heritage?

Which brought me back around to being relatable and my stint at Ruby Tuesday’s about a year or so ago (shocker, I know…more on that in a minute). But how relatable are we to one another? How relatable do we make ourselves? The standard defintion of relatable is:

enabling a person to feel that they can relate to someone or something

Our job as property management professionals requires us to be somewhat relatable. Now in all instances can we relate to the individual that we are renting an apartment home to?? No. Trust me, I have always worked on blue collar properties. Even my prior lease ups, the rents were typical middle income rents.

Now, where I’m working now? Luxury apartments…..I assure you, not relatable. I wasn’t raised wealthy, did not marry wealthy, and didn’t divorce wealthy either (HA!).

But I do have a very funny story for you, about me. I think most of you know, if you’ve read my blog or known me, I’ve been doing this for about 11 years. Since I was 21. I knew immediately I’d found my niche’, my passion, and worked hard to move up quickly. I had a confidence about me. A somewhat cocky air of confidence. That can be troublesome, regardless of how good you are at what you do. Humble gratitude for finding what you love is important.

I digress, as always. Ok, so funny story about me.

Continue reading “BEING RELATABLE & Ruby Tuesdays”


I was asked by Hire Priority (www.hirepriority.com) to write an article about hiring in the apartment industry. I do have to thank them because I think they may very well have cured my writer’s block by asking for specific subject matter. Specific subject matter that as of late, I feel as though I have become an expert in! However, the 250 word maximum turned into almost 800 words from this overachieving Type A individual on the other side of this computer screen…..so while the article may not be of use to them due to word count, it’s still worth the read. In my humble opinion.


I have worked outside of the apartment industry, I believe we all have at some point. Whether it was to take that “break” that we thought we wanted or we simply fell into property management after having had another career choice.

So a majority of us have been privy to the hiring process outside of the apartment industry. I am here to tell you, as a property manager who has done her fair share of interviews through several lease-ups, hiring in the apartment industry is quite different; for several different reasons. I point out a few below and urge you to keep these in mind when you are looking to hire someone on site….. Continue reading “HIRING IN THE APARTMENT INDUSTRY”